Privacy policy
Grey Mare Games ("us", "we", or "our") offers a wide range of games ("Services"). These services are available online through our mobile apps.
The purpose of this page is to inform you (the user "you", "your" of our "Services") of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service or interact with our websites.
By installing or using our services you agree to this privacy policy.
We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect and Use
The data we collect depends on the context of your interaction with us and your privacy settings. While using our Services, we may ask you to provide us with certain “Personally identifiable information” that can be used to contact or identify you. "Personally Identifiable Information" refers to data that can specifically identify you as an individual. Personal information voluntarily provided by you may include your name, email address or other contact details, any information you submit to our customer service team in the Services or via email. Other than that, we may also collect certain information automatically for purposes such as analyzing the usage of the services and further develop the services. The information collected include
Information We Collect
We may collect and save to our servers (either ours or provided by 3rd parties) various types of information from players of the Game, including:
Device information: We may collect information about the device used to access the Game, such as the device type, operating system, and unique device identifier.
Log information: We may collect information about how players use the Game, such as the actions they take, the features they access, their scores/performance for each level and the errors they encounter. General geographic location (e.g. country or city location) based on your IP address and GPS location on-demand with your consent.
Personal information: We may collect personal information from players of the Game, such as their name, email address, or social media profiles, if they choose to provide it.
Payment information: If players make purchases in the Game, we may collect payment information, such as the player's credit card number or billing address.
Advertising identifiers: We may collect advertising identifiers, such as Google Advertiser ID or Apple's Identifier for Advertisers (IDFA), to deliver personalized ads in the Game.
Your communications in the Services (e.g. messages with others)
We may collect these pieces of information using cookies and/or similar technologies (such as "software development kits, or "SDKs"). Some information from third-party sources (social media platforms, third-party service providers and Ad Networks) may be collected for marketing reasons. These sources may be used to obtain data including but not limited to, your username, profile picture, age range, gender, country and also your friends playing the same game.
How We Use Information
We may use the information collected from players of the Game for various purposes, including:
To provide and improve the Game: We use the information to provide and improve the Game's features, content, and performance.
To personalize the Game: We may use the information to personalize the Game for individual players, such as by recommending content or features based on their preferences.
To communicate with players: We may use the information to communicate with players of the Game, such as to send updates or notifications about the Game.
To provide customer support: We may use the information to provide customer support and respond to player inquiries or issues.
To process payments: We may use payment information to process purchases made in the Game.
To deliver personalized ads: We may use advertising identifiers to deliver personalized ads in the Game.
How We Share Information
We may share the information collected from players of the Game with third parties for various purposes, including:
Service providers: We may share information with third-party service providers who help us to operate and improve the Game, such as hosting providers, analytics providers, or payment processors.
Advertising partners: We may share information with advertising partners who help us to deliver personalized ads in the Game.
Legal requirements: We may share information if we believe it is necessary to comply with legal requirements, such as a court order or subpoena.
Business transfers: We may share information if we are involved in a merger, acquisition, or sale of assets, in which case the information may be transferred to the acquiring entity.
Cookies and Push Notifications
Cookies are small pieces of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies may include an anonymous unique identifier. Our services do not use "cookies" explicitly. But third-party apps and libraries may do so. You can opt-out of the collection of cookies. However, without cookies, you may not be able to use some portions the Services. We may also occasionally use push notifications through our Services. The push notifications are intended to provide you with information such as game updates and other Services-related notifications. You may opt-out of push notifications from your device if you don't want to receive them
Compliance with Laws
Our legal basis to process data includes disclosing your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of the Service.
Security of Your Data
The security of your Personal Information is of the utmost importance to us. However, no security system is 100% safe. We have taken on commercially acceptable and best security measures available to us in order to protect your Personal Information. But like any realistic security system, we cannot guarantee its absolute safety.
International Transfers of data
Our business may require us to transfer and maintain your personal information on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We take proper measures to ensure that the recipients of your personal information are bound to duties of confidentiality.
Links to Other Sites
Our Service or Websites (e.g. Ads) may contain links to other sites that are not operated by us. If you click on such links you will be navigated to that third party's site. Such links are not subject to our Privacy Policies or Terms of Use. Therefore, we strongly recommend that you review the Privacy Policy and Terms of Use of every site you visit. Third-party device providers include
· Google play services
· AdMob
· Google Firebase
· Playfab
· Unity Services
We have no control over and assume no responsibility for the content or practices of any third-party sites or services.
Children's Privacy
The Services provided are not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. We take children's privacy seriously. If we become aware that we have collected Personal Information from children below the aforementioned age, we will take reasonable steps to promptly erase that information from our records.
Data Retention
We will retain the information collected from players of the Game for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Your Data Protection Rights
Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal data. You may request us to access, correct, update, or delete your personal information. We will promptly respond to all requests we receive from individuals wishing to exercise their data protection rights following applicable data protection laws. You may lodge a complaint with our representatives or exercise your data protection rights by contacting us.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. The user should regularly visit this page for updated information. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. On the occasion of any changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Service. If you do not agree to this privacy policy, please do not install, use or register to or otherwise access our services.
Contact Us
If you have any questions or requests about this Privacy Policy or further information related to this scope, please contact us at info@greymaregames.com
Last update: 24-03-2023